June 23, 2016

Return and Shipping Policy

Returns Policy

Non-Perishable Items. Except for food or other perishable items, Monique Empath accepts the return of any product within the first fifteen (15) days of the date the order was placed and only if the product is unopened and unused. Please note that shipping charges are not refundable unless Monique Empath is found to have shipped the incorrect, or an expired item.

Perishable Items. Food and other perishable items are not returnable and non-refundable unless the item is out of date on the date of arrival or the wrong item was shipped. Please contact our customer services at Admin@moniqueempath.com for return instructions.

Shipping

We only ship to Canada and the US.

Please also note that the shipping rates for many items we sell are weight and dimensionally-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.